Steps for customization

Name: if you need to customize your name on the thermos, please indicate your name on the order or leave us a message immediately after payment. If we don't receive the note, we will send it according to the original product and won't participate in customization! Customized names are free. Once the production is completed, you will not accept cancellation of orders or return!

Logo: please contact us after you purchase and send us your logo and the color of the cup. We will make an effect drawing and confirm it with you within one day!

Photos: please contact us after you purchase and send us your photos with a size ratio of 2:3. For the effect of the product, please try to send high-definition pictures to us!

Note: for customized products, please send the information you need to customize to the customer service within one day. If we do not receive your information within one day, we will cancel the customization by default and send the product color randomly, because the customized products are personalized. Once the production is completed, we will not accept the return or cancel the order. Please understand!

A glass of cold beer starts a good day

.FQA


1.Q: How does the water cup compare to Stanley?

A:After many tests, when the cup is sealed with the lid, put ice into the cup. The ice will not melt completely until it is stored for 6-8 hours. Pour 100 degree boiling water into the cup, and there will be no heat after 8-12 hours! Comparing the above data with Stanley, it is concluded that the performance of the two cups is basically the same, and this cup is cheaper and cost-effective!!


2.Q: Is the cup equipped with a straw?

A:Straw is a gift for buyers. If you buy two or more, there will be straw gifts! Note: if you only buy one cup, there will be no gift

3. Q: is there a lid on the water cup?

A: each cup will send a straw cover

4.Q: What is the capacity of the water cup?

A:The measurement unit of the water cup is American liquid ounces, and the capacity is 20oz, which is equal to 591m



5.Q:Can you customize the logo or name of the cup?


A:Yes, the company has a variety of customized machines, such as 5D, silk screen printing, laser printing, etc., which can customize the effect customers want in a diversified way!



6.Q:How long is the shipping time of cups?

A:Generally speaking, after customers purchase, we can send the goods within one day! To ensure that most customers can receive the goods within 15 ~ 30 days!




7.Q:What is the material of the water cup? Will the purchase be taxed by the customs?

A: The water cup is made of 304 food grade stainless steel. The cup is divided into inner tank, vacuum layer and outer layer, which has a good thermal insulation effect! We will declare every order. The declared amount is far lower than the actual purchase price, so please don't worry about whether it will be taxed. Generally speaking, it won't!




8.Q:I'm a businessman. I want to sell your goods in my store. How can I cooperate! How to get a better price?


A:Hello, dear, the goods sold in our store are non authorized goods. You can sell them directly in your store. If you need us to provide video photos, you can contact our customer service. When your store is sold, you can use your customer's address to initiate orders, and I will deliver them to your customers for you!We will divide the cooperative dealers into grades and determine the price according to the order quantity. If your sales quantity meets the standard, we will prepare a cheaper VIP link for you! And we can also print your brand name on the cup!


9.Q:I want to buy 50 cups, how can I get a better price!

A:Dear, you can contact our customer service personnel. We will calculate the freight cost according to your destination, so as to calculate the most favorable price for you! And we can also deliver the goods in several small packages for you to avoid being taxed by the customs

After sales rules:

1.Q:my order logistics information has not been updated for 20 days? What should I do? A:If you use worry free standard logistics transportation,the above situation may be that the package is lost.If you haven't received the package after the delivery period,you can contact the customer service to send it again or file a dispute for refund

2.Q: what if the goods are damaged when I receive them?
A:Honey,don't worry in this case.If the items inside the package are broken when you receive it, you can contact the customer service to provide photos within a week After verification,we will reissue or refund it to you!(Noteplease contact customer service at the first time when you find the goods broken after receiving the goods)

3.Q: what if I need to change my address?
A:Hello,in this case,if the package is not sentyou can contact the customer service,and we will change it to the address that needs to be changed for you!
If the package has been sentyou need to wait until the package arives at the local post office, contact the post office to provide your logistics bll number and ask the staff to delivel it to the correct address for you!Note:when the goods are delivered,the seller wil not be able to change the aodress for you. You need to contact the local post office by yourseli

4Q:what if the package delivery fails?
A:Thefirst case is thatyour address is wrong.The post office dispatcher didn't find your home,so the delivery failed. In this case,you need to check your address.if the address is wrongyou need to contact the local post ofice to send it to the correct address for you! The second situation may be that you are not at home when the post offic delivers for you,and the delivery fails.In this case,you need to contact the post ofice and agree a new delivery time with them to ensure that it can be delivered to your home smoothly Notein case of the above situation,please contact the local post office as soon as possible.Your package will be kept in the post ofice for 7 ~ 15 days.Beyond this time, the post ofice will destroy the package,so you can't get your package.)

5.Q: what ifl don't like it after receiving the goods?
A:Dear,if you don'tlike the goods after receiving them,you can retum them and refund them.You can retum them according to the instructions of the voucher When we receive the goods,we willrefund them for you! We have purchased freight insurance for each order.You don't need to bear the freight ofretum! This makes you buy more at ease!

Insulated Stainless Steel: 20oz tumbler is with Double-Wall vacuum technology to keep drinks hot for over 6 hours and cold for around 24 hours.

Premium Material: The tumbler is made from high quality 304 food grade stainless steel. Lead free and durable. Rust-proof, easy wash and unbreakable.

Superior Powder Coated Finish: Sweat proof, easy grip, the advanced technology prevents heat transfer to outer wall, condensation free and long lasting. Electro polished inside delivers elegant look. Designed for car cup holders.

BPA Free Sliding Lid, Eco-friendly and Splash Proof: Extra sealed and the lid cover provide maximum splash-proof capability. Drink hole on the top for easy sipping. Straw friendly.